COVID-19 - Scotland - information and resources

Advice on shielding

This link takes you to the guidance from NHS Scotland.

Informing those who are vulnerable

Information from affected patients and immunology centres indicates that PID patients were contacted individually about their risk status and given any necessary recommendations to shield.

As of the 27th April Genetic Alliance UK received confirmation from Scottish Government that shielding advice letters have now been issued, and if not already delivered, should be received within the coming days – see

If people are still unsure of their risk status the Scottish Government is recommending that they send an email to this address, along with their full name and address.

Use of face masks

The Scottish Government states that ‘given that the evidence of impact on transmission is relatively weak, the public use of facial coverings is not being made mandatory and will not be enforced at this stage.’


Help resources

The Scottish Government has set up a new national helpline to provide essential assistance to those who do not have a network of support but who are at high risk of contracting COVID-19.

The helpline – 0800 111 4000 and will initially operate during core working hours of 09:00 to 17:00.

Food deliveries by supermarkets

UK wide feedback indicates that some people in the highly vulnerable group are still finding it difficult to access on-line shopping services for all the major supermarkets even though the big players are stating this group are high priority customers.  The system in England of supermarkets recognising people as highly vulnerable person through a Government registration scheme does not appear to be working in Scotland.

Supermarkets are not the only answer of course. Lots of butchers and greengrocers, have started doing local deliveries so look them up online or just give them a ring.

This information was posted on the 30th April 2020