COVID-19 - Northern Ireland information and resources

Advice on shielding

The advice on shielding is the same as on the UK government web page. The link on for advice on shielding takes you straight there.

Informing those who are vulnerable

The letters for extremely vulnerable patients are being generated at GP practices. They weren’t all done by 29th March as people had been told to expect. We understand that some arrived on the 31st March.  If you have not yet received such a letter but think you should have, contact your GP practice.

A COVID -19 app for Northern Ireland is now available to download. It is downloadable from the Google Play or Apple App Store, it contains the latest advice and a symptom checker.


Assistance such as food parcels is being managed locally, see below:

A freephone helpline to help those in vulnerable groups to access information, advice and guidance in relation to COVID-19 is open 9.00 am to 5.00pm, seven days a week.

The helpline is local to Northern Ireland and is managed by Advice NI.

  • freephone number:  0808 802 0020

You can also get in touch by email and text message:


text: ACTION to 81025

Clinical waste collection

Our patient representative, Michael, says that he received a text recently from Lloyd's Pharmacy Clinical Homecare to say that they wouldn't be collecting sharp bins and that the council would be taking over this role. On investigation this proved to be wrong and that in Northern Ireland the Lloyd's waste collection service will be working as normal.

Food deliveries by supermarkets

Sainsbury’s – there’s a long wait to get through to a person but you can register with the phone number 0800 953 4988. Simply tell them you are a vulnerable person because of several underlying conditions and that should be enough.

Tesco and Asda, their websites say they are waiting for a list from Government, a situation similar to the system in England.

Other on-line shopping services may be available.

Supermarkets are not the only answer of course. Lots of butchers and greengrocers, have started doing local deliveries so look them up online for e.g.  on or just give them a ring.

This information was provided by our NI patient representative Michael Ingleston, 8th April 2020.